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A/R Specialist

Parker Hannifin Corporation

Auburn Hills, MI 48326
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Parker Hannifin Corporation
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Job Details

A/R Specialist

MI-Auburn Hills,
United States

Group:Filtration Group N. America

Job Family:Finance/Economics

Job ID:17141-1A


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Accurately and efficiently collects accounts receivables. The A/R Specialist is a metrics-driven position responsible for effectively initiating calls to delinquent customers to collect payments and settle accounts, while providing World Class customer service to their internal and external customers.
Specific Duties and Responsibilities:
Safely completing all job duties in compliance with the companys policies and procedures.
Notifies customers with delinquent accounts and attempts to secure payment.
Mails bills and past-due notices to customers.
Utilizes the companys Business System to record detailed notes on any communication with customers, including expected payment, financial status, collection efforts, etc.
Arranges payment plans for customers with past due accounts.
Verifies customer account information and processes credit card payments.
Complies with all company policies and procedures.
Provides excellent customer service to both internal and external customers, ensuring that issues are resolved in a prompt and professional manner.
Works closely with branch personnel to troubleshoot and resolve various AR collection issues.
Keenly aware of opportunities to improve processes and provides suggestions.
Utilizes reports to assist in completion of various job functions
Data entry of online billings
New customer set ups as needed
Enter A/R adjustments as needed
Month end reporting as needed
Assists team members with projects and tasks as assigned
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
General Qualifications:
Solid individual contributor
Excellent organizational skills with the ability to prioritize effectively
Continuous improvement mindset in pursuit of excellence.
Good negotiation/problem-solving skills
Solid critical thinking skills
Effective listening skills
Strong initiative with a demonstrated sense of urgency
Ability to adapt to a variety of personalities
Proactive communicator with excellent oral and written communication skills utilizing the English language
Good attention to detail with solid follow-up skills
Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook
Ability to work effectively under pressure and manage multiple assignments simultaneously
Meets appropriate deadlines
Accurate and results oriented
Commitment to providing exceptional customer service
Effective time management skills
Professional appearance and behaviorEducational & Experience Requirements:
High school diploma or equivalent required
2- or 4-year degree preferred
2+ years collection experience required
Equal Employment Opportunity
Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. U.S. Citizenship/Permanent Resident is required for most positions.(Minority/Female/Disability/Veteran/VEVRAA Federal Contractor)If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to
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