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Customer Support Project Manager (m/f/d) - TCOO-DESI02396541

Bombardier Aerospace and Transport


Location:
McKinney, TX 75069
Date:
11/06/2020
2020-11-062021-02-02
Job Code:
TCOO-DESI02396541
Categories:
  • Management
  • Financial Services
Bombardier Aerospace and Transport
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Job Details

Primary Location DE-NW-Siegen
Organization:Transportation
Employee Status:Regular
Schedule:Full-time
Description
!*!

At Bombardier Transportation, our trains and rail solutions move millions of people safely and reliably around the world, every single day. Join us, and youll be part of a global team, sharing knowledge, experience and ideas across countries and cultures, and boosting our reputation as a global leader in rail technology. Your work will have a truly human impact, connecting communities, cities and businesses, and helping people to get where they need to be. Its all about progress.


Join us as a Customer Support Project Manager (m/f/d) in Siegen, DE and youll be looking at a career-defining role.


As a Customer Support Project Manager you will act as the interface between the customer and the project team and will be dealing with issues with our bogies during their warranty period. The Customer Support Project Manager will continually manage the warranty issues pro-actively, involving internal and external partners and focussing on time, costs and quality.


Your responsibilities will include:


-Execution, supervising and reporting of warrant projects taking into account deadlines, costs and quality

-Negotiations (technical and contractual) with customers and partners

-Coordination, organization and management of project teams

-Definition of warranty budgets and provisions

-Determination of costs and budget for retrofits together with the relevant specialist departments, release of financial resources

-Preparation of and participation in audits

-Initiation and support of claim management

-Support in offer preparation regarding warranty provisions

-Regular reporting of the warranty projects to the next level

-Participation in various meetings such as

Design reviews for bogie developments

Project Coordination Meeting, Project Reviews

-Close cooperation with the new building functions



Qualifications
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