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Director Patient Safety - 02560-18280

Tulane Medical Center


Location:
New Orleans, LA 70112
Date:
11/03/2020
2020-11-032021-02-04
Job Code:
2864830
Categories:
  • Healthcare
  • Legal
Tulane Medical Center
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Job Details

Primary Location United States-Louisiana-New Orleans-Tulane Medical Center
Organization:Directors & Managers
Employee Status:Full-time
Shift:Standard
Description
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Are you passionate about delivering superior, patient-centered care? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Director Patient Safety today with Tulane Medical Center.

 

At Tulane Medical Center we want to ensure your needs are met. We offer a variety of comprehensive medical, dental, and vision plans along with some unique benefits including: 

    • Tuition Reimbursement/Assistance Programs
    • Student Loan Forgiveness
    • Paid Personal Leave
    • 401k (100% annual match – 3%-9% of pay based on years of service)
    • Identity Theft Protection discounts
    • Auto, Home, and Life Insurance options
    • Adoption Assistance
    • Employee Stock Purchase Program (ESPP)
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Director like you to be a part of our team.
 
Responsibilities:
  • Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture).
  • Support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up.
  • Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design.
  • Reduce variation in care delivery. Partner with the Patient Safety Organization to explore identified variations when appropriate.
  • Utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps.
  • Identification and Mitigation of Patient Safety Risk Expectations:
  • Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility.
  • Perform Patient Safety Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient safety concerns.
  • Actively participate in PSO learning collaboratives. Ensure implementation of best practices, alerts, and updates to drive patient safety improvement.
  • Champion completion of Culture of Safety Survey.
  • Facilitate analysis of culture of safety survey results such that data-driven action plans lead to targeted outcomes.
  • Facilitate thorough and credible review of events that address both system and individual accountability.
  • Include patient safety in new hire orientation presentation (e.g. PSO membership, reporting expectations, safety culture)
  • Provide ongoing education to leaders, clinicians and staff on the science of safety (high reliability, effective communication, sustaining awareness/alertness) and patient safety initiatives.
  • Work with facility leaders and managers to ensure thorough, credible and timely event management.
  • Partner with facility leadership to establish activities that enable and sustain an open and fair environment promoting learning, safe systems, and appropriately managing behavioral choices related to patient safety (e.g. Patient Safety Rounds, Event Response, Disclosure).
  • Partner with Quality to complete the NQF Safe Practices section of the Leapfrog Hospital Survey.
  • Engage patients/families when appropriate in the patient safety program.
  • Seek input from patients/families involved in harm or close call events as appropriate.
  • Provide analysis and identifying trends from reports (e.g. PSIP data, SHARP report, Service Line Dashboards) to track progress of improvement strategies. Spread and sustain improvement.
  • Work with defense legal counsel to coordinate the investigation, processing and defense of claims against the facility; records, collects, documents, maintains, and provides to defense attorneys any requested information and documents necessary manage facility claims while maintaining privilege of PSWP
 

 



Qualifications
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Qualifications You Will Need
 
  • Certification in Patient Safety (CPPS) required; If not already CPPS, must obtain certification within 12 months of hire.
  • Team STEPPS Master Trainer.  If not already a Master Trainer, must obtain with 12 months of hire
  • Bachelors degree in Healthcare related filed required. Masters Degree preferred.
  • Clinical background required. 
  • Minimum of three years healthcare experience in patient safety, risk, and/or quality preferred. Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center, etc.
 235 beds, Tulane Medical Center is an acclaimed teaching, research and medical center serving the greater New Orleans area. Tulane Medical Center has been named a Worlds Best Hospital by Newsweek in its 2019 listing of the top medical facilities across the globe. Of the 1,000 hospitals listed in the report, Tulane Medical Center is one of just 250 Worlds Best Hospitals found in the United States and the only hospital in southern Louisiana on the list.
 

At Tulane, our mission statement reminds us that above all else we are committed to the care and improvement of human life. When we speak of our mission, we usually think about our dedication to patients and their families and our commitment to them. But we are also equally committed to our employees. You are part of an organization with a long history of compassion and service to patients. The degree to which we as an organization can provide quality healthcare service is highly dependent on how well you are able to perform your job.

 

HCA Healthcare has been continually named a World's Most Ethical Company by Ethisphere since 2010. In 2018, HCA Healthcare spent an estimated $3.3 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

 

Be a part of an organization that invests in you. We are actively reviewing applications. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your application and help us raise the bar in patient care! 

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 
 
 
 


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