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Employee Relations Manager

California City, CA 93505
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Job Details


We are seeking an Employee Relations Manager to join a team of Employee Relations professionals supporting our Sort Center operations in the United States. The successful candidate will have a demonstrated ability: i) to quickly assess data, workplaces, behaviors, and relationships to identify risks and gaps in the work environment; ii) to develop and execute sustainable, scalable initiatives, mechanisms, and programs that effect long-lasting changes at all levels; and iii) to influence leaders to win alignment, support, and change agents. This person will possess significant employee and labor relations expertise, excellent judgment, and highly-developed analytical and communication skills. The successful Employee Relations Manager will quickly become an invaluable strategic partner to Operations and Human Resources.
This person will also need to sit in California.

Core Responsibilities
· Risk Detection and Mitigation: Apply employee and labor relations expertise to successfully identify trends and challenges, predict and mitigate risk, and develop and execute solution-focused strategies and programs
· Crisis Management: Work reactively on crisis-oriented partner issues under extreme time limitations while exercising excellent judgment and leadership
· Project Management: Independently design, own, and lead successfully large-scale, network-wide projects that improve the employee experience
· Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs
· Deliver Innovative Solutions: Challenge current practices and industry status quo, and generate creative mechanisms that bring about large-scale solutions
· Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and move solutions from concept to execution
· Lead Through Others: Build constructive relationships with critical stakeholders and peers to share information, influence change, and leverage resources to deliver results
· Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions
· Work at Scale: Design solutions for a single person, operation, or situation, and then translate, design, and launch sustainable mechanisms for entire networks


· Bachelor€™s degree
· 8+ years of labor and employee relations experience
· Significant employee and labor relations subject matter expertise
· Successful record of creating, improving and executing programs at scale
· Excellent organizational skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments
· Outstanding written and verbal communication skills
· Strong team, interpersonal, and persuasion skills, with demonstrated ability to influence peers, senior leaders, and across organizational lines
· Experience identifying and resolving complex issues
· Solid sense of accountability, high-quality judgment and sound decision-making
· Works well in a fast-paced environment, flexible, able to change direction quickly and in leading through ambiguity and constant change
· Ability to handle confidential information and escalate issues when appropriate
· Ability to quickly connect with people across a wide variety of cultural and socio-economic backgrounds
· Capable of significant domestic travel, sometimes with short notice, up to 50% of the time
· Skilled in MS Excel, Word, SharePoint & PowerPoint; curious about new learning technologies


· Advanced degree, JD, or other specialized training in labor/employee relations
· The person will ideally be based in the Western United States and have significant Employee and Labor Relations experience in California
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
More Info on Inside Amazon

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