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Field Service Technician - Training Program


Woodridge, IL 60517
  • Customer Service
  • Transportation / Warehouse
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Job Details

Join a team recognized for leadership, innovation and diversity

Honeywell Intelligrated designs, manufactures,\rintegrates and installs complete material handling automation solutions,\rincluding conveyor, IntelliSort® sortation, Alvey® palletizers, Honeywell\rRobotics, automated storage and retrieval systems, and voice- and\rlight-directed picking technologies €” all managed by advanced machine controls\rand our best-in-class Momentum„¢ warehouse execution system. By drawing on an\rever-expanding portfolio and deep industry expertise, we provide best-fit,\rscalable solutions to help businesses optimize and manage their entire\rfulfillment processes, from receiving to shipping €” and everything in between.
From\rconcept and integration to industry-leading lifecycle support services,\rHoneywell Intelligrated is committed to our customers€™ successes €” delivering\rsustained distribution and fulfillment productivity and continual performance\rimprovements through increased flexibility, efficiency and accuracy. We back\revery project with 24X7 multilingual technical support and access to lifecycle\rsupport services through a network of national, regional and local service\rcenters.

The Mechanical Service Technician (MST) is a field-based support role, providing mechanical related maintenance functions. This position is very critical\rto a smooth operation for our customers' sites, and the MST will be required to\rperform repair, preventative maintenance (PM€™S), and assist with the\rtroubleshooting of our customer€™s various material handling systems. The\rTechnician will take the initiative to coordinate with other departments the\ractivities required for the safe and satisfactory completion of any job tasks.\rThe Mechanical Service Technician (MST) will represent Honeywell/Intelligrated\ron site and will also need to follow our customer€™s guidelines for general work\rpractices outlined on site.

Adheres to all department and company standards, operating procedures and safety requirements while contributing to improvement
Provides resolutions to mechanical, technical issues; documents all information relating to customer support issues in FSL and trip report; utilizes resources in other departments (when necessary) to expedite the resolution of conveyor related issues
Provides information to the Customer and other members of management to enhance Customer Service success
Diagnoses mechanical and electrical problems using technical drawings (e.g., blueprints, electronic/mechanical schematics) and diagnostic tools (e.g. multi-meter, laptop)
Troubleshoots and repairs complex electrical/electronic problems with equipment, networks, PC logic controls, Programmable Logic Controllers (PLCs) and external Input/Output (I/O) devices where the repair is not immediately visible or obvious
Analyzes and troubleshoots reoccurring issues and creates an ROI to support the change
Responsible for effective and thorough communication with (or to) individuals or groups and with the customer verbally and/or in writing regarding maintenance or repair information
Assist with cleaning, maintaining, and troubleshooting basic problems with the material handling equipment
Operate material handling equipment, battery equipment, moving machinery, and other powered equipment as required
Performs preventative maintenance and repairs on equipment (e.g. pneumatic systems, material handling equipment, conveyors, sorters, palletizers, robotics, hydraulic equipment, basic electronic and electrical equipment, etc.) according to established procedures
Follow up with customers and other departments to ensure issues have been resolved
Completes appropriate paperwork in a timely manner
May be required to perform other duties as requested, directed or assigned
Continue your education by taking online courses to grow in the organization




  • High School diploma or GED, or equivalent in education and relevant work experience
  • Minimum one (1) year mechanical and electrical troubleshooting and repair experience
  • MS Office skills (Word, Excel, and Outlook)
  • Ability to work nights and weekends
  • Ability to travel up to 90%
  • Valid drivers license
  • Basic hand tools such as screwdrivers, wrenches, pliers

    • Associates Degree in a technical discipline
    • Material handling experience in Conveyor, sortation, palletizers, and robotics
    • Controls Troubleshooting experience 
    • Networking Troubleshooting experience 


      Additional Information
      • JOB ID: HRD104497
      • Category: Customer Experience
      • Location: 9014 Heritage Parkway, Suite 308,Woodridge,Illinois,60517,United States
      • Nonexempt