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Highland Springs - Assessment Clerk

Springstone


Location:
Cleveland, OH
Date:
06/22/2020
2020-06-222020-07-22
Job Code:
8a78839e62d6b2630162e3e3b5f43699
Categories:
  • Healthcare
  • Retail / Wholesale
  • Administrative / Clerical
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Job Details

Title: Highland Springs - Assessment Clerk
JobID: 8a78839e62d6b2630162e3e3b5f43699
Location: Cleveland

Description:
 
 
Assessment Clerk
PRN Shifts
 
 Highland Springs is a  72 -bed behavioral hospital located near Cleveland, Ohio. The hospital offers inpatient and outpatient mental health and addiction treatment to adults, adolescents and their families. At Highland Springs we are dedicated to Changing People’s Lives®,  96% of our patients recommend treatment at Highland Springs.*
The Assessment department plays an essential role in helping fulfill our mission of “Changing People’s Lives®”.  Assessment team members assess the needs of walk-in and phone callers and completes initial psychiatric assessment on patients seeking treatment.  As an Assessment Clerk, you will provide support to staff providing comprehensive assessment and quality therapeutic care to patients seeking treatment of substance abuse, dual diagnosis or psychiatric or emotional disorders. So, do you have what it takes to become part of a team dedicated to Changing People’s Lives®?
 
Members of our team Enjoy:
  • Working with a highly engaged staff
  • Healthy staffing levels
  • Flexible scheduling
  • Career growth
  • Competitive compensation
    A Comprehensive Benefit package offered to Full and Part time team members
     
    Position Details:
  • Clerk assess the needs of walk-in and phone callers to ensure their referral to the service or resource to best address those needs.
  • Clerk assists in scheduling initial psychiatric assessment on patients seeking treatment of substance abuse, dual diagnosis or psychiatric or emotional disorders and presents symptoms to psychiatrist for best recommendation of care.
  • Clerk refers and triages patients to other sources of treatment when appropriate.
  • Clerk answers all inquiry calls regarding treatment and the facility, presents treatment options, documents calls and sets appointments for callers seeking treatment.
  • Clerk works with the business office to ensure smooth transition into the admission process.
     
    Requirements:
  • High School degree or equivalent.
     
    Experience:
  • High School degree or equivalent.
  • Must have experience with clerical duties.
     
*Source: Mental Health Outcomes: Patient Satisfaction Survey 2016

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