Sign In
 [New User? Sign Up]

Patient Access Representative - Specialty Clinics - PRN

Slidell Memorial Hospital


Location:
Slidell, LA 70459
Date:
09/29/2020
2020-09-292021-01-28
Categories:
  • Healthcare
  • Customer Service
  • Administrative / Clerical
Slidell Memorial Hospital
  •  
  • Save Ad
  • Email Friend
  • Print

Job Details

Patient Access Representatives are responsible for processes associated with pre-admission, admission, pre-registration, and/or registration of all patients into SMH clinics, hospital, or Emergency/OP Surgery departments. They greet and direct patients/guests in a courteous manner via face-to-face interactions and telephone communications, improves patient satisfaction through consistent professionalism, and are cross-trained to support multiple functions across all patient and/or payer types. This position is also responsible for effective communications between patients, caregivers, departments and/or physician offices to ensure a positive experience for all involved in the continuum of care





Preferred:








+ Medical insurance processes (billing, credentialing, coding, etc.)








Required:








+ Demonstrate respect in all staff relationships with active cooperation and teamwork




+ Maintain confidentiality and HIPAA compliance in daily operations




+ Strong oral communication and interpersonal skills




+ Excellent telephone and customer service




+ Willingness to interact with the public




+ Genuine willingness to prevent/resolve interpersonal conflicts




+ Ability to prioritize, perform multiple clerical tasks, organize and plan daily work








Preferred:








+ Associates degree




+ EPIC experience




+ 3 years of experience








Required:








+ High School Diploma or GED




+ 1 year of experience





+ Medical terminology




+ Hospital, clinic, revenue cycle, patient registration, financial counseling, insurance billing, and/or direct healthcare experience.














Preferred:








+ CPAT certification




+ MOA certification
Powered ByLogo