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Patient Care Coordinator - Swedish Urology

Providence Health & Services


Location:
Seattle, WA 98194
Date:
10/15/2020
2020-10-152020-11-28
Categories:
  • Healthcare
  • Customer Service
Providence Health & Services
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Job Details

**Description:**
**Swedish Medical Group is looking for a** **Patient Care Coordinator** **(1.0 FTE, Day Shift) to work in Swedish Urology at Swedish Medical Group in Seattle, WA.**
_Works under the general direction of a physician or his/her designee, utilizing communication and management skills to coordinate seamless care delivery for patients in a surgical or non-surgical setting. Will act as a patient advocate to assure the patient's access to health care during their entry into and through the services of the clinic._
**In this position you will:**
+ Act as contact for clinic providers, patient and family, referring physicians, outside agencies, outside staff and general public by providing information regarding the clinics services
+ Act as liaison between the patient and the various clinic areas and ancillary services to coordinate activities involved in pre-operative planning and preparation or planned hospitalization
+ Coordinate pre-admission tests, pre-surgery appointments/tests, and procedures as delegated by the provider or nurse
+ Ensure a complete medical record is present at the time of patient visit, admission, and/or procedure
+ Facilitate the flow of documents between patient, providers and payers
**Qualifications:**
**Required Qualifications:**
+ High School Diploma or GED
+ One (1) year experience in medical/healthcare setting or two years in a customer service role
+ Experience in providing a high level of customer service in a fast paced environment, including handling confidential data with discretion
**Preferred Qualification:**
+ Electronic Medical Records (EMR) experience
**About Swedish Medical Group**
Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes more than 900 providers across more than 130 primary care and specialty care clinics.
**We offer a full comprehensive range of benefits see our website for details**
https://caregiver.ehr.com
**Our Mission**
Our Mission is to improve the health and well-being of each person we serve.
Our Vision is Health for a Better World.
**About Us**
Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
**Schedule:** Full-time
**Shift:** Day
**Job Category:** Patient Services
**Location:** Washington-Seattle
**Work Locations:** First Hill Madison Bldg (WA177) 1101 Madison Seattle, 98104
**Req ID:** 271213
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