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Patient Escort

Providence Health & Services

Torrance, CA 90509
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Job Details

**Providence is calling a Patient Escort (Full time/Day shift) at Providence Medical Institute in Torrance, CA.**
**We are seeking a Patient Escort** who will be responsible for patient safety and comfort while transporting throughout the site via wheelchair. Perform all duties in a manner that promotes team concept and reflects the Providence Mission and Core Values. Exemplifies service excellence standards when interacting with patients, families and visitors.
**In this position you will:**
+ Provide safe and timely transport of patients throughout the clinic
+ Ensure patient satisfaction by listening to patients/family requesting information, asking questions, and solving escalates issues to supervisor or manager
+ Report observations/information relevant to patient's status or condition to patient's nurse or other health care personal directly involved
+ Respond to emergent patient situations promptly and appropriately, demonstrating knowledge and confidence
+ Demonstrate clear understanding of clinic layout to expedite workflow and to direct visitors
+ Follow departmental procedures, checking for accepting and completing assignments and meeting department standards for all responsibilities
+ Other duties as assigned
**Required qualifications:**
+ High School Diploma or GED
+ Good interpersonal skills and ability to communicate effectively to patients and health care personnel
+ Ability to focus on individual assignments until completed within allotted time frame
+ Ability to read/comprehend patient charting information and other written or printed material
+ Can work independently without requiring close supervision
+ Ability to maintain professional composure when exposed to body fluids, tissue, and human anatomy
+ Knowledge in the use of proper body mechanics
**Preferred qualifications:**
+ Two (2) years experience working in the health care field with patient contact and trained in proper patient transfer techniques preferred, or minimum two years in a customer service position/field
+ Experience with computers
+ Able to be BLS certified within one month
**About the ministry you will serve:**
Providence Health & Services Southern California is further developing its physician integration strategy. Historically, the largest asset has been Providence Medical Institute, a medical foundation that provides administrative and other support services to affiliated medical groups. Providence Medical Institute is expected to grow significantly in the next several years, bringing with it facilities, staff and physician growth to support that objective.
**We offer a full comprehensive range of benefits - see our website for details**
**Our Mission**
As expressions of Gods healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
**About Us**
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
**Schedule:** Full-time
**Shift:** Day
**Job Category:** Patient Services
**Location:** California-Torrance
**Req ID:** 258272
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