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Patient Services Coordinator II, Licensed, MA-C - Weight Loss Clinic

Providence Health & Services

Issaquah, WA 98027
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Job Details

**Swedish Medical Center is looking for a Patient Services Coordinator II, Licensed, MA-C (1.0 FTE, Day Shift) to work in** **Weight Loss Clinic** **at** **Swedish Issaquah** **in Seattle, WA.**
_This position performs a variety of front office clerical and support tasks in an outpatient setting. Responsible for greeting patients, new referral intake, appointment and surgical scheduling, insurance authorization, collecting insurance co-payments, billing, abstracting, and clinic medical record management._
**In this position you will:**
+ Create a safe and comfortable environment. Demonstrate sensitive and caring behavior to severely obese individuals. Ensure effective and efficient work process in caring for patients.
+ Answer the telephone by identifying the department and own name. Record and relay messages in a courteous and helpful manner. Provide a prompt, reliable response, ensuring that messages reach providers. Check voice mail for messages. Orient patients and families to the clinic and provides clear and relevant information. Available to patients and families if there are questions or concerns.
+ Receive and complete all information required for new patient referral. Verify required information, e.g. medical information, verification of Insurance information, referring MD letter for service when requested.
+ Schedule patients for office visits and surgical procedures. Coordinate scheduling with other clinical staff and departments for various procedures or physician and therapy evaluations related to Bariatric surgery preparation. Prepare copy of the patient/practitioner schedule daily. Contact patients to remind them of their appointments or change in appointment.
+ Contact payer for authorization/verification for requested visits, treatments, procedures and/or Bariatric benefits. Document and notify practitioner and patient if authorization for service is denied.
**Required qualifications for this position include:**
+ High school diploma or GED
+ One (1) year related experience in a healthcare setting
**Preferred qualifications for this position include:**
+ Completion of health care assistant program with an accredited school
+ Experience with hospital and/or clinic based Bariatric program
+ Retail experience a plus, but not required for health related products
**About the Issaquah Campus:**
With advances in technology, an environmentally friendly design and new hospital infrastructure, the campus is designed to be different. The new campus provides a broad range of inpatient and outpatient medical services including oncology, cardiac care, obstetrics, pediatric specialty care, emergency services, primary care and a host of other medical and surgical services and specialists.
**We offer a full comprehensive range of benefits see our website for details**
**Our Mission**
Our nonprofit Mission is to improve the health and wellbeing of each person we serve. Our Vision is to demonstrate the highest-quality, best-value healthcare to all we serve.
**About Us**
Swedish is the largest nonprofit health care provider in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 118 primary care and specialty locations throughout the Puget Sound. Swedish employs more than 13,300 employees and 3,100 physicians and allied health professionals. Whether through physician clinics, education, research and innovation or other outreach, were committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
**Schedule:** Full-time
**Shift:** Day
**Job Category:** Medical Assistant
**Location:** Washington-Issaquah
**Work Locations:** Issaquah Main Bldg (WA171) 751 Ne Blakely Dr Issaquah, 98029
**Req ID:** 247392
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