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RN Referral Line Coordinator

Providence Health & Services

Missoula, MT 59801
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Job Details

**Providence is calling a Registered Nurse (RN) Line Coordinator (Emergency Department, Day Shift, 0.6 FTE) to St. Patrick Hospital in Missoula, Montana. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.**
**In this position you will:**
+ Coordinate transfer of patients to St. Patrick Hospital (SPH) ED to ED, ED to IP, IP to IP, etc.
+ Report and document any unusual patient or administrative occurrence that may have an effect on the patients and/or staffs well being(*).
+ Accept and answer all referral line calls from referring agencies, clinics and physicians.
+ Obtain necessary information to allow for appropriate clinical placement.
+ Obtaining information in a positive and courteous manner.
+ Coordinate connection of sending provider with accepting provider in a seamless manner following appropriate protocols.
+ Coordinate transport mechanism for transfer of patient.
+ Give complete and accurate report to licensed staff upon completion of tasks and duties.
+ Give complete and accurate reports to house supervisor throughout the shift and on coming shift.
+ Maintain the records and information for each transfer, ensuring that all required documents and results are properly posted and documented in appropriate tracking software.
+ Assist with transfers to other hospitals as needed.
+ Perform clerical duties related to admission, transfers and discharges.
+ Constantly monitor bed availability, communicating with house supervisor regarding divert status.
+ Ensure physician has admitting privileges prior to accepting admission.
+ Answer multiple and/or designated telephone lines, prioritizes and manages calls.
+ Demonstrate proficiency in use and application of all electronic tools.
+ Coordinate and complete patient call back process for designated departments.
+ Appropriately track data and trends related to all responsibilities.
+ Provide clear and thorough documentation based on established department standards.
+ Seek out information and resources and uses creative problem solving for complex issues.
+ Assist the Health Information Management.
+ Assist the Manager with special projects including PI, policy development, etc.
**Required qualifications for this position include:**
+ Graduate of an accredited nursing program
+ Current RN licensure in Montana State
+ Current Basic Life Support (BLS) card must be from the following authorized governing bodies: American Heart Association (AHA) - (BLS Provider), American Red Cross (ARC) - (BLS for Health Care Provider), or Military Training Network (MTN) (Healthcare Provider) upon hire.
**Preferred qualifications for this position include:**
+ Bachelor's Degree in Nursing (BSN)
+ One (1) year prior experience in related position.
**About the hospital you will serve.**
Providence St. Patrick Hospital in Missoula, Montana has more than 250 licensed beds and serves patients from 17 counties. We have been recognized as a Thomson Reuters Top 100 Hospital and among many other awards, have earned the Premier Award for Quality award repeatedly. Missoula is halfway between Yellowstone and Glacier National Park. It is a university city of 65,000, surrounded by big sky, scenic mountains, forests and renowned rivers.
**We offer a full comprehensive range of benefits - see our website for details**
**Our Mission**
As expressions of Gods healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
**About Us**
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
**Schedule:** Part-time
**Shift:** Day
**Job Category:** Advice Nursing
**Location:** Montana-Missoula
**Req ID:** 258231
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