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Sr. Sales Enablement Programs Mgr

Arlington, VA 22201
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  • Sales / Business Development
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Job Details


Executive Conversations and Situational Fluency

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (€œcloud computing€). With AWS you can requisition compute power, storage, and many other services €“ gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.

We are seeking an experienced Enablement professional in Executive Conversations and Situational Fluency to be a single threaded owner for the design and build of a mechanism for Executive Conversations that focuses on how we improve the quantity and quality of the conversations we have with customers by Industry and segment. This role will provide prescriptive guidance for field members who are attending the class with a call to action that outlines what we expect from field teams when engaging with the C-Suite and Line of Business leaders. This role will work with the field and managers, define where the opportunities for coaching exist and build coaching aids to guide. Dashboards and reporting will be developed to monitor progress across the business.

In this role, you will identify gaps with the field and managers, develop programs, land those programs and execute against our Training and Field Enablement strategic priorities. This role will be responsible for developing initiatives collaborating with embedded enablement in our businesses around the world.

This role will ensure managers are well-equipped with the content, training, knowledge of available resources, and core curriculum necessary to be effective in having the right customer conversations to drive success in an environment of fast paced change and AWS€™s current and new service and solutions offerings. The successful candidate will combine a solid understanding of World Wide Program Management experience and support role dynamics with the ability to map field requirements and corporate resources into a comprehensive plan for execution. The ideal candidate would have strong communication skills, ability to work cross functionally, translate business needs into initiatives and prior experience with Sales Enablement.

This position will work with the several stakeholders supporting the extended AWS sales organization, such as Business Development, Marketing, Professional Services, Solution Architects and the Partner team. This is a hands-on position - the ideal candidate must be willing to €œroll up the sleeves€ and get things done.

LOCATION: Preference for this role to be located in Arlington, VA USA but open to these additional locations: Seattle, WA USA; Boston, MA USA; Dallas, TX USA. Virtual locations in the United States will also be considered. Relocation assistance is available within the United States.

Key Responsibilities include, but are not limited to:

· Perform detailed business needs assessments in coordination with the Field Managers, Leadership Team, World Wide Enablement Team and Embedded Enablement to develop a culture of learning and uncover gaps and roadblocks to sales coaching. Translate business needs into a field enablement program for the broader group as well as customize the program for geographical requirements.
· Develop and maintain an effective governance process focused on providing timely and targeted content for field teams and continuously improving the field knowledge transfer and learning needs.
· Design and implement metrics to measure training programs and impact, effectiveness, appropriateness, and utility. Measure and report on the effectiveness of sales enablement investments.
· Strong business acumen, boardroom fluency
· Understands customer value, the customer buying journey
· Bring sense of humor to their work, crafting sustainable deep relationships with the team which they enable.


· 8+ years of Learning & Development experience
· 5+ years experience leading & developing senior managers
· 5+ years program management experience
· Bachelor's degree


Preferred qualifications
· Experience as a B2B Sales Professional or Manager
· Passion for adult learning
· Experience with Cloud Technology
· Experience in developing situational fluency and executive conversations
· Strategic thinker that can take broad visions and concepts and develop structured plans, actions and measurable metrics and then execute those plans.
· Excellent communications skills including, presenting, editing, and writing as well as accuracy and attention to detail required.
· A fast-thinking, high-energy individual with a sense of humor and ability to work with a wide range of personalities will thrive in this role
· Passionate about enabling Sales Teams!

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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