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Senior Partner Operations Manager

Seattle, WA 98104
  • Sales / Business Development
  • Management
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Job Details


Prime Video is changing the way people watch movies and TV shows, with over 200,000 titles available on-demand to Kindle, Fire, mobile devices, game consoles, Internet-connected TVs, Blu-ray players and set-top-boxes. Are you excited about managing partner relationships, launching content on Prime Video and holding key impact on helping our business scale? The team€™s core mission is to receive and ingest content from our partner studios and networks, manage it through the publishing process, and ensure it makes it way to the site on-time and in picture-perfect condition in the format and offers necessary to support our rapidly expanding service. In addition to continuously driving and improving execution of this core mission, you will work closely with cross-functional counterparts in engineering, content acquisition, product management, marketing, finance, and executive teams to ensure the operations team and systems are supporting the broader growth, launching new features, developing and growing business opportunities, and enhancing our customer experience. In this role, you will own partner studio relationships, publish content and focus on improving core performance metrics and overall partner success. You will own informing the product and engineering teams on operational tooling requirements to support our business growth and operational efficiency. A successful candidate will be highly analytical, resourceful, customer-focused, team oriented, and will have an ability to deliver results through influence. He or she will have a proven track record on taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.
Key activities include: Own partner performance metrics, holding partners accountable to Amazon delivery specifications and continuing to raise the bar on partner performance, consistently leaving it better than you found it. Contribute to defining product value propositions, advantages, and limitations. Be engaged in product development with our product managers and our engineering teams, ensuring operator use cases are correctly represented. Driving operational efficiency by continually refining operational processes and influencing Product/engineering teams to enable automation.


· Experience in the Digital Supply Chain, Account Manager or Relationship Manager with large global organizations.
· Program management background with ability to improve/implement manual process and drive automation..
· Analytical and presentation skills are required.
· Experience managing, analyzing, and communicating relevant results to senior management ·


· MBA or advanced degree in a related field preferred ·
· Experience and understanding of digital media and/or digital video supply chain ·
· Ability to understand customers and their behavior in order to drive new feature development ·
· Ability to deliver results and prioritize tasks in a fast-moving, dynamic environment ·
· Demonstrated ability to work cross-functionally with engineering, design, and marketing/business counterparts to deliver online products/services.
· Meets/exceeds Amazon€™s leadership principles requirements for this role
· Meets/exceeds Amazon€™s functional/technical depth and complexity for this role.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

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