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SPECIAL PROCESSING COORDINATOR (FULL TIME, DAYS)

University of Washington


Location:
Seattle, WA 98104
Date:
10/15/2020
2020-10-152020-11-14
Categories:
  • Business
  • Healthcare
  • Customer Service
  • Accounting
  • Administrative / Clerical
University of Washington
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Job Details

SPECIAL PROCESSING COORDINATOR (FULL TIME, DAYS)

Req #: 183716
Department: FACULTY PRACTICE PLAN SERVICES
Job Location: Downtown Seattle
Job Location Detail: 701 5th Avenue Suite 700, Seattle, WA 98104 
Posting Date: 10/14/2020 
Closing Info: Open Until Filled 
Salary: $3,558.00 - $4,774.00 per month 
Union Position: Yes
Shift: First Shift 
Notes: For detailed information on Benefits for this position click here.  

A remarkable team of nearly 30,000 caring professionals comes together each day at UW Medicine to improve the health of the public. For us, working here is not just a jobits a calling. As providers, faculty, scientists, staff and administrators from diverse backgrounds, we are united by our dedication to excellence in providing patient-centered care, conducting innovative research and teaching the next generation of healthcare professionals.

UW Medicine Faculty Practice Plan Services (FPPS) supports UW Physicians (UWP), a practice group for more than 1,800 physicians and other healthcare professionals associated with UW Medicine. UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Neighborhood Clinics, UW Medical Center - Northwest, the UW School of Medicine, Valley Medical Center, and Airlift Northwest. UWP members also practice at the Seattle Cancer Care Alliance, a partnership of UW Medicine, Fred Hutchinson Cancer Research Center, and Seattle Childrens Hospital.

The Patient Account Representative 3 (Special Processing) is responsible for helping to coordinate and accurately bill for services related to Research Studies /Special Processes and Budgets. PAR3 will review/work edits, add appropriate modifiers for billing, and ensure that claims are billed in a timely manner. This position also includes follow up on denied & no response claims through studies/grants/budgets and insurance. This position requires extensive contact with Study Coordinators and others throughout UW Medicine and requires attention to detail.

ESSENTIAL DUTIES:
     Monitor electronic charge import Charge Review Work Queues to prospectively identify problems. Responsible for taking the necessary steps to address problem and mitigate impact.
     Work collaboratively with Research Study Coordinators, Providers and      Research Partners to ensure accuracy of research billing and timely resolution of research claims.
     Assist with defining needs for charge review edits, including the development and testing of new edits.
     Assist with account level research and investigation of problem accounts as requested by a Charge Capture or Insurance Follow-up Supervisor or Manager.
     Process transactions in assigned Charge Review Work Queues and Follow up Work queues and charge documents as needed, timely and accurately.
     Validate all charge input including CPT, HCPCS and ICD-9/10 codes.
     Respond to all inquiries regarding Special Billing accounts and maintains Account Work Queues Special Billing accounts. Work with Supervisor to develop and maintain procedures for UWP Special Billing accounts.
     Prepare regular Fastrans transmittal for the billing and reconciliation of budget and grant payments.
     Provide support to Claims Manager Business Analyst.
     Perform other duties, as assigned

PROGRAM SPECIFC REQUIREMENTS:
     Knowledge of CMS/HCFA and/or teaching physician documentation standards.
     Knowledge of ICD-10, CPT and HCPS coding and medical terminology.
10 -key, by touch.
     Ability to complete detail-oriented work in a timely manner.
     Ability to maintain confidentiality and handle sensitive information with solid judgment and discretion.
     Ability to prioritize workload and meet quality and production standards.
     Ability to read and understand written sentences and paragraphs in work related documents.
     Ability to work well with a variety of people and be a team player.
     Excellent oral and written communication skills, with the ability to convey a positive and professional image, and to interact effectively with diverse personalities and backgrounds.
     Excellent typing/keyboarding skills with a high degree of accuracy to input data, process information and extract information in various report and presentation formats.
     Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
     Strong customer service and relationship management skills.

MINIMUMS:
     High School graduation or equivalent AND three years of experience in patient accounting, customer service, or a related office environment OR equivalent education/experience.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.


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