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Sr. Operations Engineer

Amazon.com


Location:
Bellevue, WA 98004
Date:
08/21/2020
2020-08-212020-11-01
Categories:
  • Business
  • Manufacturing / Production
  • Engineering
Amazon.com
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Job Details

DESCRIPTION

Amazon Logistics (AMZL) is undergoing growth at an unprecedented level on a global scale. Our logistics teams are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but the entire industry.

In order to meet the needs of millions of customers worldwide in an environment where speed is of the essence, we are consistently looking for the next breakthrough or innovation which will disrupt the delivery business and enable a step change in the way millions of customers get their orders.

Amazon is seeking a Senior Operations Engineer to support the Amazon Logistics team innovate at scale. This individual will be responsible for designing, managing and executing the next generation of AMZL delivery station processes, equipment, and operations. This is a unique opportunity at a critical juncture in Amazons growth to drive end to end product delivery from inception to execution.. We are looking for passionate hands-on leaders with experience in industrial and systems engineering in manufacturing, production or distribution environments who can effectively innovate on behalf of the customer in a fast-paced and ambiguous environment. The ideal candidate must be able to Think Big and innovate on behalf of the customer.

To be successful in this role you will need to be able to influence and work with senior leaders across multiple organizations and geographies. You will work with organizations such as Amazon Robotics, Worldwide Engineering and Design as well as Operations to innovate at scale. You will manage large, complex initiatives, deal with ambiguity and advocate on behalf of the customer to develop processes and guide product development for the next generation of AMZL delivery station.

Responsibilities include:
· Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
· Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver
· Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
· Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
· Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
· Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
· Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
· Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
· Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
· Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
· Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
· Roll up your sleeves and do whatever is necessary; general manager / owner mentality
· Create, communicate, and manage budget for projects



BASIC QUALIFICATIONS

· Bachelor's degree in Engineering or equivalent industrial background (6-Sigma Black Belts a plus)
· Minimum five (5) to seven (7) years of experience in a similar process development role, ideally in fast-paced industrial, logistics, distribution, last mile or production/manufacturing environment
· Demonstrated Process Engineering skills and excellent Project Management skills
· Demonstrated success in hands-on process development and improvement
· In-depth experience in Logistics, Distribution and Fulfillment processes
· Demonstrated ability to build strong working relationships with business partners and key stakeholders and the ability to work under pressure in a cross functional organization
· High level of written, verbal and interpersonal skills
· Expertise in Lean Management, Six Sigma and other OE tools
· Advanced data analysis skills and an expert in using supporting tools e.g. Minitab, JMP, MS Excel, MS Access
· Knowledge and ability to use standard development tools e.g. AutoCAD, MS Visio

PREFERRED QUALIFICATIONS

· MBA, MSc or MEng (Logistics, Supply Chain, Engineering, Mathematics or equivalent)
· Certified OE Black Belt, Green Belt or Lean Sensei
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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